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Viewing and reviewing orders in Sliced Bread

To review an order in Sliced Bread,

1. Log in and then click the Shopping Cart icon.
   You will see in your dashboard a red number which indicates how many pending orders you have.
2. To view the pending orders, click on the  manage Orders Dashboard item.
   In this screen you can search for orders by date range, order id or recipient name.
   In the view of all pending orders you can see:
   • The Recipient name;
   • Order ID;
   • When the order was placed;
   • Payment type; and
   • How the person found your website.
3. To view an order click the Recipient's name and the order details will open in a new window.
   The first thing you should do is match the billing country to the IP address country at the bottom of the order, if these are different or you suspect that the order is fraudulent, please contact the person ordering.  

For more details on Identifying Fraudulent orders read this information.

The order page displays:

• The day and date of delivery;
• Recipient Details;
• Card details; and
• Actual order. 

This order page can also be printed out as a 'Pick and Pack' for assembling the order.  You may also want to fax the order to your relay network if you do not service the delivery location.  For details on relaying your orders click here.

Contents

• Managing Your Orders
• Shopping Cart Dashboard
• Receiving orders by email
• Viewing Orders in Sliced Bread
• Checking For Fraud
• Understanding Order Status
• Adding Notes to Orders
• Relaying Orders
• Sales Reports

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